Privacy Policy at Yuugatei

At Yuugatei – Mutsumian, we respect the privacy of our guests and aim to handle personal information in a transparent, reasonable, and responsible manner. When you visit our website, make a reservation, send an inquiry, or use other online features, certain information may be collected so that we can serve you more efficiently and accurately.

This policy explains what types of information may be collected, why that information may be used, how long it may be retained, when it may be shared, and the basic rights you have regarding the personal information you provide.

The official website of Yuugatei – Mutsumian is operated at https://yuugatei.vn/. By continuing to use the website, you acknowledge that you have access to the information described in this policy.

Information We May Collect

Depending on how you use the website, Yuugatei – Mutsumian may receive information that you choose to provide directly. For example, when making an online reservation, you may be asked to provide your name, phone number, email address, preferred restaurant location, reservation date, time, number of guests, and any additional notes related to your booking.

When you submit a contact form, we may receive your name, phone number, email address, preferred location, subject of your inquiry, and any message you choose to send.

In addition to information you provide directly, the website may automatically record certain technical information such as your IP address, browser type, device, operating system, time of access, or browser user agent.

This technical information may be used to support website operation, identify errors, reduce spam, detect unusual activity, and strengthen security across the system.

How We Use Information

The information provided by guests is primarily used for activities directly related to the dining experience at Yuugatei – Mutsumian. For reservations, the information may be used to confirm booking details, identify the correct restaurant location, verify the date, time, and number of guests, and contact the guest when necessary.

For inquiries submitted through the website, the information helps us understand what assistance you need and respond through an appropriate communication channel.

Certain technical data may also be used to evaluate website performance, correct errors, improve loading speed, enhance compatibility across devices, and provide a smoother browsing experience.

Yuugatei – Mutsumian does not intentionally use guest information for unrelated purposes without an appropriate basis or any consent that may be required.

Reservation Information

When using the online reservation feature, guests are asked to provide certain information necessary for the restaurant to receive and process the request. This may include your name, phone number, email address, preferred restaurant location, date, time, number of guests, and any additional notes.

Reservation information is primarily used to confirm the booking, prepare for your visit, and contact you if any details need to be clarified or updated. Providing accurate contact information helps the confirmation process run more smoothly.

Comments

If the website allows visitors to leave comments, the system may collect the information entered in the comment form, together with the visitor’s IP address and browser information. This information may be used to help identify spam, automated content, or unusual activity.

An anonymized string created from your email address, sometimes referred to as a hash, may be provided to the Gravatar service to determine whether you use that service. If your comment is approved, the profile image associated with your Gravatar account may be displayed publicly alongside your comment.

Images and Location Data

If the website allows users to upload images, you should avoid uploading files that contain embedded location information such as EXIF GPS data unless that information is necessary.

Some location data may remain stored inside image files and may be extracted by other users after downloading those files. We therefore recommend checking image metadata before making files publicly available.

Cookies

The website may use cookies to support certain functions and provide a more convenient browsing experience. Cookies are small data files stored by your browser on your device.

For example, if you leave a comment, your browser may store your name, email address, or related information so that you do not need to enter the same information again during a future interaction.

If the website includes login functionality, cookies may also be used to maintain a login session, remember display preferences, or identify account status.

You may delete or block cookies through your browser settings. However, disabling cookies entirely may prevent certain parts of the website from functioning as intended.

Embedded Content from Other Websites

Some pages on the Yuugatei website may include content embedded from other platforms, such as maps, videos, images, articles, or social media content.

When this content is loaded, the third-party provider may process certain information in accordance with its own privacy practices. This may include cookies, IP addresses, device information, or data relating to how you interact with the embedded content.

Yuugatei – Mutsumian does not directly control all data collection activities carried out by third-party platforms. If you would like more information, we recommend reviewing the privacy policy of the relevant service.

Who We May Share Data With

Yuugatei – Mutsumian does not intentionally sell or trade guests’ personal information as a commercial product.

In the course of operating the website, certain data may be processed through necessary technical service providers such as hosting providers, email systems, anti-spam tools, map services, or other platforms that support online operations.

Information may also be disclosed when required by a lawful request from a competent authority or when necessary to protect the legitimate rights and interests of the restaurant, our guests, or other relevant parties.

How Long We Retain Data

The length of time information is retained depends on the type of data and the purpose for which it is used. Information related to reservations or inquiries may be retained for as long as necessary to process the request, assist the guest, resolve issues, or support internal management.

For comments, the comment itself and associated metadata may be retained so that the system can recognize future interactions, support moderation, and reduce spam.

Certain information may need to be retained for a longer period where this is necessary for administrative, accounting, legal, or legitimate business purposes.

Your Rights Regarding Personal Data

Where appropriate, you may request information about the personal data we hold about you, ask for inaccurate information to be corrected, or request deletion of information that is no longer necessary.

If you have previously submitted a reservation form, contact form, or other personal information through the website and would like to review that information, you may contact Yuugatei – Mutsumian through the official communication channels listed on the website.

In certain situations, a deletion request may not apply to information that must be retained for legal, administrative, dispute-resolution, or system-security purposes.

How We Protect Information

Yuugatei – Mutsumian applies reasonable technical and administrative measures designed to reduce the risk of unauthorized access, loss of data, unintended changes, or misuse of personal information.

Depending on the configuration of the website, these measures may include access controls, administrator permissions, encrypted connections, and other technical safeguards.

However, no method of transmitting information over the Internet or storing data electronically can guarantee complete security in every situation. Guests should also take reasonable precautions to protect their devices, browsers, email accounts, and personal information.

Where Your Data May Be Sent

Some information generated through the website may be processed automatically by services that support website operation, including anti-spam systems, email services, hosting providers, or related technical platforms.

Such processing is intended to support necessary website functions and depends on the purpose of each service used.

Links to External Websites

The Yuugatei website may include links to external websites or platforms. Once you leave our website and visit another site, the handling of your information will be governed by the policies of that third party.

We recommend reviewing the privacy policies of third-party websites before providing personal information or completing transactions on those platforms.

Changes to This Privacy Policy

This privacy policy may be updated when the website, reservation process, services, technology, or applicable legal requirements change.

When changes are made, the latest version will be published directly on the website. Guests may return to this page at any time to review the policy currently in effect.

Contact Yuugatei – Mutsumian

If you have questions about privacy, reservation information, personal data, or how information is handled on this website, you may contact Yuugatei – Mutsumian through the official contact details published on the website.

We will make reasonable efforts to receive and respond to requests concerning personal information in a manner appropriate to the website’s operation and the requirements that apply at the relevant time.